DATA & PRIVACY

77f77 Privacy Policy — How We Protect Your Data

Your privacy matters to 77f77. This policy explains what personal information we collect, how we use it, and the steps we take to keep it secure on our platform.

OVERVIEW

Introduction and Key Privacy Commitments

Last updated: January 2026

77f77 is committed to protecting the privacy and security of all personal data entrusted to us by our members. This Privacy Policy applies to all users of the 77f77 website, mobile experience, and associated services, including members based in Dhaka, Chittagong, Sylhet, Rajshahi, Khulna, and across Bangladesh. By registering a 77f77 account or using any 77f77 service, you acknowledge that you have read, understood, and agreed to this Privacy Policy.

This policy is written in plain English so every 77f77 member can understand what data we hold, why we hold it, and what rights they have over that data. If you have any questions about how 77f77 handles your personal information, you may contact us at any time using the support contact details available on the platform.

SSL Encryption
All data in transit is protected by SSL encryption.
No Third-Party Sale
We never sell your personal data to third parties.
Your Control
Access, correct, or delete your data at any time.
No Spam
Marketing communications only with your consent.
Secure Contact
Support queries handled securely and confidentially.
Policy Updates
We notify members of any material changes to this policy.

SECTION 1

Information We Collect

77f77 collects personal data that is necessary for the safe, legal, and effective operation of its platform. We do not collect more data than is required for these purposes. The categories of data we collect are described below.

Registration and Identity Data
When you create a 77f77 account, we collect your full legal name, date of birth, registered mobile number, and a chosen username. This information is required to create and verify your account, confirm that you meet the 21+ age requirement, and comply with our KYC obligations. If you submit identity documents for KYC verification, those documents are retained securely for the duration required by applicable regulations.
Financial and Transaction Data
We collect records of all deposits, withdrawals, and betting transactions made through your 77f77 account. We also collect partial payment method identifiers — for example the last four digits of a card, or the mobile number registered to a bKash or Nagad wallet — to verify ownership and prevent fraud. We do not store full card numbers or mobile banking PINs.
Technical and Device Data
When you access 77f77, our systems automatically collect certain technical data including your IP address, device type, operating system, browser type and version, session timestamps, and in-platform navigation data. This data is used to ensure platform security, diagnose technical issues, detect suspicious access patterns, and improve the user experience for our members across Bangladesh.
Communications Data
If you contact 77f77 support via chat, email, or any other channel, we retain records of those communications, including the content of messages, timestamps, and any case reference numbers assigned. These records allow us to provide consistent support, investigate disputes, and improve our service quality.

SECTION 2

How We Use Your Information

77f77 uses the personal data we collect for the following specific purposes. We do not use your data for any purpose that is incompatible with the purposes listed here.

  • To create and manage your 77f77 account and verify your identity in compliance with KYC requirements.
  • To process deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, and Mastercard, and to verify payment method ownership.
  • To operate, maintain, and improve the 77f77 platform — including game performance, betting market accuracy, and mobile experience.
  • To detect, investigate, and prevent fraud, money laundering, collusion, underage access, and other prohibited activities on the platform.
  • To provide customer support and respond to account queries, withdrawal requests, disputes, and responsible gaming requests.
  • To send transactional notifications (e.g. deposit confirmation, withdrawal status, account security alerts) and, where you have consented, promotional communications about 77f77 offers.

SECTION 3

77f77 processes your personal data on one or more of the following legal bases, depending on the specific processing activity involved.

Contractual Necessity
The majority of data processing on 77f77 is necessary for the performance of the contract between you and 77f77 — specifically, the Terms and Conditions you accepted when registering your account. This includes processing your registration data, transaction data, and support communications to deliver the services you signed up for.
Legal Obligation
Certain processing activities are required to comply with legal obligations, including anti-money-laundering regulations, KYC verification requirements, fraud prevention obligations, and responsible gaming mandates. Where processing is legally mandated, we cannot accommodate requests to restrict or delete that data until the legally required retention period has expired.
Legitimate Interests
We process certain technical and device data on the basis of our legitimate interest in securing the 77f77 platform, detecting and preventing fraud, and improving our services. When relying on legitimate interests, we always balance our interests against your privacy rights and will not process data where your rights override our legitimate interest.

SECTION 4

Sharing Your Information

77f77 does not sell your personal data. We share personal data only in the limited circumstances described below, and only with parties that are subject to appropriate confidentiality and data protection obligations.

Service Providers
We share data with trusted third-party service providers who assist in operating the 77f77 platform. This includes payment processors (including the operators of bKash, Nagad, Rocket, and card payment gateways), game providers such as Pragmatic Play and Evolution Gaming, fraud prevention providers, and customer support tools. All service providers are contractually prohibited from using your data for any purpose other than providing the agreed services to 77f77.
Legal and Regulatory Authorities
Where required by applicable law or a valid legal order, 77f77 may disclose personal data to law enforcement agencies, financial intelligence authorities, or other government bodies. 77f77 will, where legally permissible, notify you of any such disclosure.
Business Transfers
In the event of a merger, acquisition, restructuring, or sale of all or part of 77f77's business, your personal data may be transferred to the acquiring entity as part of that transaction. We will notify you in advance of any such transfer and ensure that the acquiring entity is bound by privacy obligations at least as protective as those in this policy.
Important:77f77 will never sell, rent, or lease your personal data to marketing companies, data brokers, or any commercial third party for their own advertising or profiling purposes.

SECTION 5

Cookies and Tracking Technologies

77f77 uses cookies and similar tracking technologies to ensure the platform functions correctly, to remember your session preferences, and to analyse platform usage patterns. This section explains how we use these technologies and your choices regarding them.

Essential Cookies
Essential cookies are strictly necessary for the 77f77 platform to function. They manage your login session, ensure secure navigation, and maintain your account state while you are active on the platform. These cookies cannot be disabled without preventing the platform from operating correctly. No personal data stored in essential cookies is shared with third parties.
Analytics Cookies
We use analytics cookies to understand how members interact with the 77f77 platform — for example, which game categories are most visited, how players navigate between betting markets, and where technical errors occur. This data is aggregated and anonymised where possible. Analytics data helps us prioritise platform improvements that benefit the most members.
Managing Cookie Preferences
You may adjust your cookie preferences at any time via your device browser settings. Disabling non-essential cookies will not prevent you from using the core 77f77 platform, though some features (such as personalised game recommendations) may be affected. For full details of the cookies used and their retention periods, please contact 77f77 support.

SECTION 6

Data Security Measures

77f77 implements a multi-layered security framework to protect your personal data from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and the 77f77 platform is protected by SSL (Secure Sockets Layer) encryption. Sensitive account data is stored in encrypted form on secure servers. Access to personal data within 77f77 is strictly controlled on a need-to-know basis, with access logs maintained and reviewed regularly.

Despite these measures, no online platform can guarantee absolute security. In the event of a data breach that poses a risk to your rights or interests, 77f77 will notify affected members without undue delay and will take all appropriate remedial action. You also have a responsibility to protect your own account security — do not share your login credentials with anyone, and contact 77f77 support immediately if you suspect unauthorised access to your account.

SECTION 7

Data Retention

77f77 retains personal data only for as long as is necessary for the purpose for which it was collected, or as required by applicable law. Account data is retained for the lifetime of your account plus a minimum period of five years following account closure, in order to satisfy anti-money-laundering record-keeping requirements and to resolve any post-closure disputes or regulatory enquiries.

Transaction records, including deposit and withdrawal history, are retained for a minimum of five years following the date of each transaction. Communication records related to support queries are retained for two years following case closure. Once the applicable retention period has expired, data is securely deleted or anonymised in accordance with our internal data disposal procedures.

SECTION 8

Your Privacy Rights

As a 77f77 member, you have the following rights in relation to your personal data. To exercise any of these rights, please contact 77f77 support using the contact details available on the platform. We will respond to all valid requests within a reasonable timeframe.

  • Right of access — you may request a copy of the personal data 77f77 holds about you at any time.
  • Right to rectification — if any personal data we hold about you is inaccurate or incomplete, you may request that we correct it.
  • Right to erasure — you may request deletion of your personal data where it is no longer necessary for the purposes it was collected, subject to our legal retention obligations.
  • Right to restrict processing — in certain circumstances you may request that we limit how we use your data while a dispute or query is being resolved.
  • Right to withdraw consent — where processing is based on your consent (e.g. marketing communications), you may withdraw that consent at any time by contacting 77f77 support or updating your account notification preferences.
Note:Some rights may be limited where 77f77 is required by law to retain or process data (for example, transaction records retained for anti-money-laundering compliance). In such cases we will explain the limitation clearly when responding to your request.

SECTION 9

Children's Privacy

77f77 is strictly intended for adults aged 21 and above. We do not knowingly collect personal data from any person under the age of 21. If you are under 21, you must not register a 77f77 account or use any 77f77 service. If we become aware that personal data has been collected from an individual under 21 — for example, following a failed age verification check or a report from a parent or guardian — we will immediately close the account and delete all associated personal data. If you believe a person under 21 has registered on 77f77, please contact our support team immediately.

SECTION 10

Changes to This Privacy Policy

77f77 reserves the right to update or revise this Privacy Policy at any time. When we make material changes to this policy — meaning changes that affect how we collect, use, or share your personal data in ways you would not reasonably expect — we will notify active members by posting a notice on the 77f77 platform and, where appropriate, by direct communication. The updated policy will be published on this page with a revised effective date.

Your continued use of the 77f77 platform after a revised Privacy Policy is published constitutes your acceptance of the changes. If you do not agree with a revised policy, you should stop using the platform and may request account closure by contacting 77f77 support. We encourage you to review this page periodically so you remain informed about how 77f77 protects your personal data.

Your Privacy, Our Priority

Have questions about how 77f77 handles your data? Visit our FAQ for quick answers, or log in to manage your account privacy settings and notification preferences.

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